Legal centre
Terms, privacy, cookies and browser storage, acceptable use, data processing, ticket terms, accessibility and security for the platform.
The legal documents
Terms and conditions of service
The agreement between you and us for using the platform: accounts, acceptable use, your content, availability, fees, liability and Kenyan law.
DraftUpdated 1 October 202602.Privacy policy
What personal data we collect, why, where it is kept, who processes it, how long we keep it and your rights under the Kenya Data Protection Act 2019.
DraftUpdated 1 October 202603.Cookie and browser storage policy
The platform sets no tracking cookies. This lists every key it keeps in your browser's local and session storage, and the outside files the pages load.
DraftUpdated 1 October 202604.Acceptable use policy
What you may not do with the platform, the embed and share links, and what happens if the rules are broken.
DraftUpdated 22 October 202605.Data processing addendum
For business customers and ticketing partners: roles for guest and ticket-buyer data, processing instructions, sub-processors, security measures and breach notice.
DraftUpdated 1 October 202606.Ticket purchase terms (template)
A template for organisers and ticketing partners who sell seats through the 3D seat map: seller, prices, holds, refunds, e-tickets and entry.
DraftUpdated 1 October 202607.Accessibility statement
Our target (WCAG 2.1 AA), what works today, the known limits of the 3D view, the accessible alternatives and how to report a problem.
DraftUpdated 1 October 202608.Security overview
What is and is not in place in the demo version, how the seat-map embed is protected, and the roadmap to server authentication, encryption at rest and audit logs.
DraftUpdated 1 October 2026